Just a quick message to let you all know that Darrell James Travel is still open for business.
It has been a very hard and emotional time for us as unfortunately we have had to close the shop, but we are both still working around the clock from home to try and assist customers as best we can.
For those of you who have bookings with us, we are available on the phone (0208 911 8889), on facebook via our page and on email (email@example.com)
If you have a booking due to travel with us before the end of May and would like to know your options for re-booking, please do just get in touch. Email is probably best just due to the sheer volume of queries that are coming in, but if you’d prefer to chat- just call.
If you are not currently a customer but had a holiday booking elsewhere that has been affected by the current travel ban and would like help with re-booking a new holiday for later in 2020 or in 2021, then we would also love to help.
We are currently busy working on bookings in date order, so we apologise if it takes slightly longer to get back to you than usual.
Lastly, I would like to take this opportunity to thank everyone who has sent well wishes and has re-booked with us for later this year or next year.
We have been reduced to tears a few times as our customers mean the world to us – we wouldn’t be here without you, and your ongoing support means everything to us.
Love to you all, and to your families. We look forward to seeing you all again soon when we are able to re-open the shop and when the world is ready to start flying again.
For now #stayhome #protectthenhs #savelives