Eurostar service update

DISRUPTION 22/3/16

Eurostar and Thalys service update

Following on from the attacks in Brussels Eurostar and Thalys services are subject to disruption. Here is the latest update

Eurostar:

All services to and from Brussels have been cancelled for today.

Brussels Customers

Eurostar are offering free exchanges/refunds to passengers booked on today’s (22 March 2016) services to/from Brussels. The refund/exchange must be applied for/processed within 60 days.

Lille Customers

Eurostar are offering free exchanges only to passengers booked on today’s (22 March 2016) services to/from Lille. The exchange must be processed within 60 days.

As Eurostar are running a few services to/from Lille, they are not offering refunds.

Thalys:

Belgium: No Thalys trains from Brussels Midi station

France: Thalys trains from Paris Nord have been redirected to Lille.

The Netherlands and Germany: No Thalys trains departing from Dutch and German stations.

Affected tickets departing on 22 and 23 March 2016 can be refunded within one month

 

We will keep you updated with any further information as and when we receive it.

Please do not hesitate to contact us if you

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